- Introduction & Contracting Entity
These Secure Payment Terms govern the processing of payments for purchases made on www.drapenook.com (the “Website”). The Website is operated by Drapenook, a company registered in the Netherlands (hereinafter referred to as “we”, “us”, or “our”). By placing an order on our Website, you agree to comply with and be bound by these terms. Our registered business details are as follows:
Brand Name / Trade Name: Drapenook
Address: XXXX
Telephone: XXXX
Customer Support Email: decorative@drapenook.com
- Payment Processing and Security Infrastructure
We utilize Stripe as our primary payment service provider to process online transactions securely.
Independent Service Provider: Stripe operates independently as a secure payment gateway provider and is not a corporate partner, joint venture agent, or affiliate of Drapenook.
Account Independence: Customers are not required to create, own, or log into a Stripe account to complete a purchase. Transactions are processed seamlessly within our checkout interface.
Billing Descriptor: When a transaction is successfully processed, the charge will appear on your financial statement under the billing descriptor: Drapenook.
Risk Management & Fraud Monitoring: Stripe conducts regular payment security risk assessments and monitors transactions continuously for anomalous activities to protect against unauthorized usage. Our payment systems comply with the Payment Card Industry Data Security Standard (PCI-DSS) requirements.
- Accepted Payment Methods
To facilitate smooth and secure transactions for customers located in Europe and the United States, we accept the following payment instruments:
Visa
Mastercard
American Express
Apple Pay
Google Pay
Supported digital wallets integrated via our checkout provider.
- Data Protection and Privacy Compliance
In strict adherence to the General Data Protection Regulation (GDPR) of the European Union, Dutch national data protection laws, and applicable United States privacy regulations, we are committed to safeguarding your personal and financial information.
Cookie Consent: We operate a transparent cookie mechanism on our Website. Non-essential cookies are only deployed after the user actively provides explicit consent by clicking the “Accept” button on our Cookie banner.
Data Handling: All payment details transmitted during checkout are encrypted using Secure Socket Layer (SSL) technology. We do not store full credit card numbers on our servers. For detailed information regarding how we collect, process, and retain your data, please refer to our separate Privacy Policy page.
- Customer Support and Inquiry Response Time
Should you have any questions, inquiries, or require assistance regarding a transaction or payment status, our customer support team is available via email at decorative@drapenook.com. We are committed to addressing and responding to all customer inquiries within 24 hours. - Governing Law and Jurisdiction
These Secure Payment Terms, and any disputes arising out of or in connection with them or your payment transactions, shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles, while respecting mandatory consumer protection statutes applicable in your country of residence within Europe or the United States.